Booking
Confirming your trip
To turn a plan into confirmed bookings, we ask for a deposit. Here's exactly how it works — transparently, and with your money protected in a trust account.
- 1
We send your pro-forma invoice
Once you're happy with the plan, we issue a pro-forma invoice. It states the deposit due, the balance due date, and your unique payment reference.
- 2
You pay the deposit by EFT
Pay the deposit by electronic transfer into the trust account shown on your invoice. The funds are held in trust by Stonehendge (Pty) Ltd at First National Bank (FNB) Botswana until your bookings are secured.
- 3
You quote your unique reference
Use the unique payment reference from your invoice (for example ET-SMITH-9F3K) so we can match your payment immediately. Without it, allocation is slower.
- 4
We confirm and secure your trip
As soon as the deposit reflects, we confirm with each supplier and send you written confirmation. Promises, secured.
Typical terms
Exact figures and dates are always on your pro-forma invoice — they vary by supplier and season. As a guide:
- Deposit to confirm
- Usually 25–30% (higher in peak season)
- Balance due
- Typically 60 days before travel (90 for peak camps)
- Currency
- Quoted in USD; settled in USD or BWP at the day's rate
- Cancellation
- A clear cascade is set out in your invoice and our terms
We strongly recommend comprehensive travel insurance, including cancellation cover — see our terms.